The Confederation of Tourism and Hospitality (CTH) – Level 2 Diploma in English Communication Skills QCF (Incorporating Level 1 Diploma in English)

Awarding Organisation: The Confederation of Tourism and Hospitality (CTH)

The CTH Level 2 Diploma in English Communication Skills is designed to prepare candidates who wish to study for the CTH Management Programme qualifications and who need additional, subject specific English language training.

Please come in to Khalsa College London or give us a call on 020 8427 5132 to discuss the course at more length, you are welcome to book a meeting with the Course Co-ordinator to discuss any matters relating to the course before making your decision.

The course aims to raise the candidates’ use of English to Upper Intermediate level (CEFR – Independent User – Level B2). At this point, candidates can be expected to be able to study for the CTH Diploma qualifications and other courses available, with some confidence.

The programme is also available sub-divided into two levels, with minimum Guided Learning Hours of 150 for Level 1 and 300 for Level 2. Please enquire for further details.

The CTH English Language Courses are designed specifically for the International Hospitality and Tourism industries and the content spans use of English relevant to all hotel departments and restaurant staff, tour operators, resort representatives and travel agents. However, as the aim of the qualifications and the subsequent CTH Diplomas is to prepare for a career in management in hospitality and tourism, all candidates will benefit from exposure to matters outside their specific field of interest.

Key Benefits

  • Excellent preparation for the CTH Diplomas
  • Exams ‘anytime’
  • Results in 4 weeks
  • UK, professional English Language Certificate
  • Set and marked by CTH

Entry requirements:
The entry requirements below are intended for guidance only as applicants may apply with a wide variety of backgrounds and qualifications.

CTH accredited centres will assess all applicants to ensure they are able to meet the demands of the course.

Exemptions: Contact College.

Fees: Fees on application. Fees must be paid at the time of enrolment. Additional fee : books, membership to awarding body and examinations. Fees once paid are non-refundable.

Further detailed information is available at:

Syllabus Overview:
Candidates must achieve
All 9 mandatory units, providing 117 credits
i.e. a total of 117 credits

Min credit (Mandatory units): 117
Max credit (Mandatory units): 117
Min GLH for qualification: 450
Max GLH for qualification: 450

Mandatory units
Unit no. = Unit title = L = CV = GLH = Ofqual no.
EWR = English for working in a restaurant = 1 = 13 = 50 = J/504/9350
EWHT = English for working in hotels and tourism = 1 = 13 = 50 = A/504/9359
TE = Travel English = 1 = 13 = 50 = H/504/9386
EEICTH = English for effective interviews and careers in tourism and hospitality = 2 = 13 = 50 = K/504/9387
ETG = English for tour guides = 2 = 13 = 50 = R/505/0338
CRETH = Customer relations English for tourism and hospitality = 2 = 13 = 50 = L/505/0340
EHLTA = English for hotels, locations and travel agents = 2 = 13 = 50 = K/505/0345
EAS = English for accommodation and staffing = 2 = 13 = 50 = T/505/0350
EA = English for aviation = 2 = 13 = 50 = J/505/0353
Total = 117 = 450

CEFR (Common European Framework) references are as follows:

CEFR (Independent User) Level B2
Can understand the main ideas of complex text on both concrete and abstract topics, including technical discussions in his/her field of specialisation. Can interact with a degree of fluency and spontaneity that makes regular interaction with native speakers quite possible without strain for either party. Can produce clear, detailed text on a wide range of subjects and explain a viewpoint on a topical issue giving the advantages and disadvantages of various options.

Annual fees for the courses are payable at the time of enrolment. All fees are for one academic session, and not refundable. The fees include the costs of the teaching and internal examinations. The fees do not, however, cover the cost of books, stationery, handouts or the cost of external examinations.

For more information please contact: Khalsa College office